Article 1. Definitions

In these Terms and Conditions, the following terms shall have the following meanings:

1. SearchCompany: The service-providing entity registered with Companies House under the name Application Assistant Ltd, registration number 15780333, with its registered office at 2nd Floor College House, 17 King Edwards Road, HA4 7AE, Ruislip, United Kingdom (hereinafter referred to as "the Company").
2. Customer: Any individual or legal entity that avails themselves of the services offered by the Company.
3. Agreement: The contractual arrangement established between the Customer and the Company, concerning the provision of all services rendered by SearchCompany.
4. Service(s): All activities carried out by the Company to support its business operations and facilitate the provision of company data and documents from Companies House to the Customer.
5. Application: The compilation of all relevant customer data necessary for the fulfilment of the Agreement.

Article 2. Company Details

SearchCompany operates under the legal entity Application Assistant Ltd, with the following details:

1. Registration Number: 15780333
2. Address: 2nd Floor College House, 17 King Edwards Road, HA4 7AE, Ruislip, London, United Kingdom
3. Website: www.searchcompany.co.uk
4. Email: info@searchcompany.co.uk

Article 3. Applicability of Terms and Conditions

1. These Terms and Conditions ("Terms") shall apply to all services provided by the Company and to all Agreements concluded remotely between the Company and the Customer.
2. In the conclusion of any remote Agreement, these Terms will be made available to the Customer. If the Agreement is concluded electronically, these Terms will be provided in such a manner that the Customer can easily store and access them.

Article 4. The Service and Agreement

1. The services offered by the Company are comprehensively and accurately described on the Company's website, enabling the Customer to make an informed decision regarding the acceptance of such services.
2. The Agreement is deemed effective once the Customer completes the Application and accepts the Company's Terms. Upon acceptance, the Customer will receive an electronic confirmation of receipt.
3. The Customer retains the right to dissolve the Agreement until such time as the Company has confirmed acceptance of the Application.
4. Upon confirmation of the Agreement, the Company will diligently commence the resolution of its services, including, but not limited to, verifying the accuracy of the Customer's Application.
5. The Company shall not be liable for any failure to fulfil its obligations under the Agreement, nor for any financial or other damages resulting from such failure.
6. The Customer is responsible for providing complete and accurate information to the Company. The Customer shall bear full responsibility for any damages or consequences arising from the provision of incomplete or inaccurate information, including, but not limited to, the rejection of applications or claims of fraud by relevant authorities.

Article 5. Processing of Applications and Standards

1. SearchCompany utilises the Customer's information to obtain specific company data and documents from Companies House.
2. The Company reserves the right to use the information provided by the Customer for the fulfilment of the Agreement and for other business-related activities, such as marketing. The Company shall not be held responsible for any decisions made by Companies House regarding the provision of documents or the accuracy of the data provided.

Article 6. Payment

1. Unless otherwise specified in the Agreement or any supplementary conditions, the Customer is required to remit payment for the amounts due either immediately or within a maximum of 14 days following the conclusion of the Agreement.
2. The amounts payable will be clearly communicated to the Customer prior to the conclusion of the Agreement.
3. In cases where payment is made via SEPA mandate direct debit, the Customer authorises the Company to issue the mandate directly to the Customer's bank within the specified 14-day period.
4. The Customer is obliged to promptly notify the Company of any inaccuracies in the payment details provided.
5. If the Customer fails to meet their payment obligations within the stipulated timeframe, they will be considered in default following notification by the Company and the lapse of an additional 14-day grace period. Upon default, statutory interest will be applied to the outstanding amount, and the Company reserves the right to charge extrajudicial collection costs, which will increase by 15% on a monthly basis, capped at £2,500.00.

Article 7. Refund Policy

1. The Customer has the right to withdraw from the service agreement and any associated digital content delivery agreement within 14 days of its conclusion, without providing any reason.
2. The right of withdrawal commences on the day the Agreement is concluded.
3. The right of withdrawal and entitlement to a full refund shall lapse once the Company has fully performed the Agreement.
4. If the Company has initiated its business processes, leading to the Agreement, the Customer's right of withdrawal and entitlement to a refund will be reduced to 25% of the initial service amount, reflecting, but not limited to, the costs incurred by the Company for initiating the Agreement and processing the Application, as well as the non-refundable costs associated with retrieving documentation from Companies House.
5. The initiation of the Agreement includes, but is not limited to, the review and assessment of the Application and the commencement of subsequent procedural steps.
6. The Customer must inform the Company by email within the 14-day reflection period if they wish to exercise their right of withdrawal.
7. The burden of proof regarding the correct and timely exercise of the right of withdrawal lies with the Customer. If the Customer exercises this right, all supplementary agreements are automatically terminated.